Privacy Policy

Who controls your personal information?

Any personal information provided or gathered by this website is controlled by Karoovan Trailers.

What information do we collect and how do we use it?

We may collect your name, company (if applicable), address, telephone number, fax number, and email address. This information is used to facilitate access to parts of our website, such as requesting information on our products and services or navigating the support pages. We may also use the collected information to contact you in direct response to specific products or services you have requested, such as technical assistance.

Additionally, we may send you automated emails when it is specifically required to provide you with a service you have requested. For example, we may email important technical information or licensing details when you download a file from our support section. We will not use your information for any other purposes without your consent. If we change this policy, we will ask you to opt-in first.

How does Karoovan Trailers protect customer information?

Under the Privacy Act 1988, we follow strict security procedures in the storage and disclosure of information you have provided to us, to prevent unauthorized access. Our security procedures may occasionally require proof of identity before we can disclose sensitive information to you.

What about 'cookies'?

Cookies are small pieces of information stored by your browser on your computer's hard drive. They help us enhance your browsing experience.

Will Karoovan Trailers disclose the information it collects to third parties? Karoovan Trailers does not sell, trade, or rent your personal information to others. However, we may forward your information to one of our resellers if you have requested their products or services. In the future, we may choose to change this policy and share your information with trusted third parties. We will ask you to opt-in if we use your information in this way.

We may employ other companies or individuals to perform functions on our behalf, such as sending postal mail and emails, removing repetitive information from customer lists, analyzing data, and providing customer services. These companies and individuals will have access to personal information needed to perform these functions but may not use it for any other purposes and are required to process the data in accordance with the Privacy Act 1988.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. The criteria used to determine our retention periods include the duration of our relationship with you and our legal obligations.

User Rights

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

Your Consent

By using this website, you consent to the collection and use of your information by Karoovan Trailers. If we decide to change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Contact Us

If you have any questions or concerns about our privacy policy or your personal data, please contact us at: